Check the POS connection

Cover reads sales and other report data from your point-of-sale system (POS). During preview, Cover administrators manage POS setup. You cannot reconnect it yourself.

1. Open Connections, then POS system.
2. Check that the expected restaurant is listed.
3. Read the connection status, data receipt time and report areas shown.
4. Read any warnings. A recent receipt time means Cover received data recently; it does not confirm that every sale arrived.

If a sale or report period is missing, follow investigate missing data. Include the restaurant, dates, status, warning and receipt time when you contact support.